Read: Print driver host for 32bit applications has stopped working 4] Perform System Restore You can also reinstall the HP Smart app via Microsoft Store. On boot, you can now use the bundled HP Support Assistant software to install the latest driver for your printer or you can head over to HP, then use your printer model to install the full-featured tool and the compatible driver version. Do not install the web version because the web version may likely have the same issue as reported on HP support forums. At the location, scroll down and open the Hewlett Packard folder and remove any printer-related folders & files.Next, open up the Run dialog again, type in c:/programdata, and hit Enter.Select Apply > OK on the Print Server Properties window and exit.Look for and select your HP Printer driver.In the Run dialog box, type printui.exe /s and hit Enter to open Printer Server Properties.Next, press the Windows key + R to invoke the Run dialog.Once found, right-click on the hardware and choose Delete or Remove Device.In the Devices and Printers window, look for your HP printer.Next, open Settings > Bluetooth & devices > Devices and scroll down to Related settings, and click on More devices and printer settings or Devices and printers (depending on your version of Windows) to open the Devices and Printers page.Once done, you can now install the latest driver for your HP printer. This solution requires you to uninstall your HP printer via the Settings app or Control Panel, then uninstall the printer drivers from Printer Server Properties. 3] Uninstall and reinstall the printer driver Otherwise, proceed with the next solution. If the issue persists, you can run the Windows Store Apps Troubleshooter and see if that helps. Now, under the Reset section, click Repair or Reset for the action you want to perform.Įither of the action should resolve the issue, and now you can start scanning.Select HP Smart, right-click, or click on the ellipsis (the three dots) on the right-hand side.Go to > Apps > Apps & features or Installed apps depending on your version of Windows.Press the Windows key + I to open the Settings app.You can repair/reset the HP smart app on your computer by following these steps: If a Microsoft Store app installed on your Windows 11/10 PC is not working as it should, you can attempt a repair or reset and see if that solves the problem. Read: Wi-Fi Printer setup using USB fails with the HP Smart app 2] Repair/Reset the HP Smart app Once the printer is successfully added to the HP Smart app, you can try the scanning and see if the issue is resolved. Now, add the printer again to the HP Smart app.Right-click on the printer and click Hide printer.After the device restarts, open the HP Smart app on your computer.You can also restart your PC for good measure. Restart the router and then the printer.So, to begin troubleshooting to fix the Scanning is Currently Unavailable error on your Windows 11/10 PC, do the following to check and restore the wireless connection. It could be the issue is with the printer’s wireless connection because sometimes the printer is not connected correctly to the router. Also make sure to stop all background processes or instances of the HP smart app in Task Manager before applying any of the suggested fixes below. Uninstall and reinstall the printer driverīefore you proceed, make sure Windows OS as well as your software and Windows Store apps are updated and see if the issue is resolved or not.So, if you are facing a scanning problem in the HP Smart app on your computer, our recommended fixes as presented below in no particular order should help you resolve the issue. Some affected PC users reported the scanning was working fine previously and they can print and make copies from the printer, but the HP Smart app just won’t scan documents. When you try to scan a document from your printer to your Windows 11 or Windows 10 PC using the HP Smart app, you may get the Scanning is Currently Unavailable message. ![]() ![]() Fix Scanning is Currently Unavailable HP Smart app error And in some other cases, it could be the app is outdated on your device. It could also be due to too many users using the app at same time. Generally speaking, you’re likely to encounter this issue if the HP Smart app may not be working for you due to some issues that your mobile device or PC may have or your internet connection problem. This post offers practical solutions affected users can apply to fix the Scanning is Unavailable or Feature is Unavailable errors that may occur when using the HP Smart app on a Windows 11/10 computer.
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